Our evolving online e-learning platform is designed to support crew through a selection of courses that will help bolster their careers now and in the future.
One of Karine’s obsessions is learning. Karine is an accomplished expert in her field and is adamant that her studies combined with her life experience have been the catalyst for her accelerated yet successful, career pathway. She championed The Crew Coach e-learning platform so that crew can engage with experts and successfully apply themselves in achieving their own career aspirations. By engaging with one of our e-learning courses you will receive the support, knowledge, and skills to become a competent professional.
The foundations of self management (including stress management, emotional intelligence and anger management), the psychology of motivating people, influencing others and correcting crew behaviour, goal setting with individuals and teams and turning difficult people around.
Building Dream Teams
Everything you need to identify and source the right candidates. This includes: Recruitment strategies on how to recruit quality crew. Strategies around building harmonious teams as well as crew engagement. We look at individual interpersonal skills and how we can leverage off these to improve the rapport between crew members thereby improving crew performance and enhancing productivity.
Getting to Yes
This module includes: How to deal with challenging crew situations; helping to implement HR processes and procedures with workplace bullying and how to manage difficult owners and guests to reach positive outcomes swiftly and easily.
This module includes: streamlining your workload to achieve high quality outcomes; yachting specific time management, email management skills; prioritization tools and techniques; operational strategies to assist with streamlining work tasks to ensure efficiency and productivity.
Personal Branding & Strategy
“The course has really allowed me to take stock of aspects of the interior management. A very good course in assisting with managing difficult crew members. Furthermore, it gave me great insight into areas that I need to improve within myself as a leader”. VW, 51m Chief Stewardess
“Excellent. I have been waiting for a training course like this to be introduced in the yachting industry. All heads of department should not miss this. The perfect tools to help get the best out of your crew and understand people”. IS Captain, 36m Charter Motor Yacht
“I cannot recommend this course highly enough! I have taken away so many amazing tools that I believe will not only benefit my work but also my personal life as well. I feel like this cause is a must for anyone who is serious about advancing their career in the yachting industry!! Thank you so much Alison”. JR, 50m Chief Stewardess