People & Culture

“Each time a lower rank crew member leaves, it costs the yacht owner up to €5,000, even €10,000. With Officers, it can easily get up to €20,000 in flights, paperwork, specific boat training, safety drills, uniforms, ‘lost’ inventories, mistakes and breakage”.

Supporting Yacht Management Companies and Yacht Owners by optimising crew and on board performance. Delivering tailored and effective HR operational processes, thereby increasing productivity, morale whilst providing cost/time-saving solutions.

We partner with you and the yacht to ensure a smooth operation onboard:

– Complete a thorough assessment and evaluation of the existing culture, engagement, satisfaction and leadership onboard

– As a neutral body, The Crew Coach manages and oversees crew performance reviews and appraisals

– Access a validated profiling tool for the development and recruitment of quality crew personnel

– Screening, interviewing and exit strategies

– Identifying and developing the onboard culture and aligning it with the recruitment Strategy and overarching vision of the Superyacht

– Providing Captains/Heads of Departments with an evaluation of their current strengths and weaknesses to ensure operational success

– Strategies on how to leverage crew strengths and enhance their areas for development

– Timely strategies on how to build a cohesive team

– Mental Health First Aid Training – how to identify mental health issues and how to manage it

– Sexual Assault and Harassment Training – Understanding assault and harassment, how to protect yourself and how to report it

– Training in effective dispute resolutions – how to conduct a disciplinary hearing and resolve disputes

– Develop skills in managing crew dynamics

For a 20 minutes complimentary consultation


Performance Appraisal and DISC Profile

Getting feedback from my crew members and chatting about it with Karine definitely opened my mind on how I can improve on my communication skills as well as my ability to manage and lead people. I think every yacht of 8 crew or more should be doing those evaluations. Great and easy tool to get better professionally and personally.

Chief Officer

Performance Appraisal and DISC Profile

I’ve learned my weakness as well as strengths and how to work towards becoming a stronger leader overall


Chief Stew

DISC Profile 

I chose this specific service because I wanted to have a second opinion and reassurance that I am familiar with my own traits and characteristics.

The DISC confirmed for me that I am progressing in the right direction. The detailed report along with the coaching session with Karine has motivated me to nurture my positive and strong traits and work hard on improving the weaker ones.

I think that the entire Yachting industry would benefit from using the DISC and Coaching …  a little bit of soul searching would not hurt it.