PRIVACY POLICY
This document sets out the privacy policy of The Crew Coach Pty Ltd ACN 623 561 884 (referred to in this privacy policy as ‘we‘, ‘us‘, or ‘our’).
For the purposes of applicable data protection law, (in particular, the General Data Protection Regulation (EU) 2016/679 (the “GDPR”) and the UK Data Protection Act 2018), your data will be controlled by us.
This privacy policy applies whenever we collect your personal information (or personal data). This includes between you, the visitor to this website (whether directly as our customer or as personnel of our customer), and us, the owner and provider of this website and also where we are directed by a third party to process your personal information. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the website and the provision of our services to you.
We take our privacy obligations seriously and we’ve created this privacy policy to explain how we collect and treat your personal information. Personal information is any information which could identify you.
TYPES OF PERSONAL INFORMATION WE COLLECT
Name
Mailing or street address
Email address
Social Media information
Telehone number and other contact details
Age
Date of birth
Credit Card or other payment information
Information about your business or personal circumstances
Information in connection with client surveys, questionnaires and promotions
When we use analytical cookies, your device identity and type, I.P. address, geo-location information, page view statistics, advertising data and standard web log information
Information about third parties
Any other information provided by you to us via this website, in the course of us providing services to you, or otherwise required by us or provided by you.
HOW WE COLLECT PERSONAL INFORMATION
We endeavour to ensure that information we collect is complete, accurate, accessible and not subject to unauthorised access.We may collect personal information either directly from you, or from third parties, including where you:
Contact us through on our website
Communicate with us via email, telephone, SMS, social applications (such as LinkedIn, Facebook or Twitter) or otherwise
Engage us to perform services to you
When you or your organisation offer to provide, or provides, services to us;
Interact with our website, social applications, services, content and advertising
Invest in our business or enquire as to a potential purchase in our business.
SHARING YOUR DATA
Where there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances;
Credit-checking agencies for credit control reasons
Disclosures required by law or regulation; and
Service providers and other affiliated third parties to enable us to provide our services to you including other professional advisers such as accountants, disaster recovery service providers or auditors and/or overseas counsel.
SENSITIVE INFORMATION
We may collect sensitive information about you during the course of providing you services. The type of sensitive information we may collect includes information about your mental health, physical health and sexual orientation.
We will only collect this sensitive information where you consent and provide us with this information. If you consent, your sensitive information may only be used and disclosed for purposes relating to providing you with our services and where we are required to refer you to medical or health service provers in circumstances where we cannot obtain your consent.
Your sensitive information may also be used or disclosed to comply with our legal obligations.
SECURITY
LINKS
YOUR RIGHTS
Access:
You have the right to obtain access to your information (if we’re processing it) and certain other information (similar to that provided in this privacy notice). This is so that you’re aware and can check that we’re using your information in accordance with data protection law.
Be informed:
You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this privacy policy.
Rectification:
We aim to keep your personal data accurate, current, and complete. We encourage you to contact us using our contact form to let us know if any of your personal data is not accurate or changes, so that we can keep your personal data up-to-date.
Objecting:
You also have the right to object to processing of your personal data in certain circumstances, including processing for direct marketing.
Restricting:
You have the right to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further.
Erasure:
You have the right to ask us to erase your personal data when the personal data is no longer necessary for the purposes for which it was collected, or when, among other things, your personal data have been unlawfully processed.
Portability:
You have the right to request that some of your personal data is provided to you, or to another data controller, in a commonly used, machine-readable format.
Complaints:
If you believe that your data protection rights may have been breached, you have the right to lodge a complaint with the applicable supervisory authority. In the UK, the supervisory authority is the Information Commissioner’s Office.
Withdraw consent:
If you have given your consent to anything we do with your personal information, you have the right to withdraw your consent at any time. This includes your right to withdraw consent to us using your personal information for marketing purposes.
HOW LONG WE KEEP DATA
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We will securely destroy your personal data in accordance with applicable laws and regulations.
If you would like further information about our specific retention periods for your personal information, please contact us using our email address provided below.
TRANSFERS OUTSIDE THE EUROPEAN ECONOMIC AREA (‘EEA’)
To provide our services, we may transfer the personal information we collect to countries outside of the UK or EEA which do not provide the same level of data protection as the country in which you reside and are not recognised by the European Commission as providing an adequate level of data protection.
When we do this, we will make sure that it is protected to the same extent as in the EEA and UK as we will put in place appropriate safeguards to protect your personal information, which may include standard contractual clauses.
For more information, please contact us at our email address provided below.
CONTACT US
For further information about our privacy policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:
Name: Karine Rayson
Email: karinerayson@gmail.com
Our privacy policy was last updated on 24 May 2021.
We may change this privacy policy from time to time by posting an updated copy on our website and we encourage you to check our website regularly to ensure that you are aware of our most current privacy policy. Where we make any significant changes, we will endeavour to notify you by email.