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How to Neutralise a “Toxic” Crew Member

How to Neutralise a “Toxic” Crew Member

Anonymous, Captain, 39. I’ve got a crew member on board who’s causing real trouble with their negativity and putting others down. Their moodiness about every little thing also seems to be rubbing off the other crew members, as a result, I am finding them to be...
teambuilding

teambuilding

Having a sense of purpose is key in maintaining crew morale and wellbeing It is so important that the HODs recognise what each crew member values on an individual level and how they can support them in engaging in their values on a day to day basis. As such leaders...
Crew Safety

Crew Safety

According to Harvard Business School, professor Amy Edmondson, defined psychological safety as “a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns or mistakes.”We all have been labeled as ‘green’ crew as we...